Technical Support

Error Messages

Common error messages and troubleshooting tips.

Product Name Operator's Manual Technical Manual Legal for Trade Certifications Warranty Certificate
2200 Digital Weight Indicator Two Year Warranty
2200 Stainless Steel Bench Scale Two Year Warranty
2200CW Checkweigh Indicator Two Year Warranty
2200CW Checkweigher Two Year Warranty
4300 Checkweigh Indicator Two Year Warranty
4300 Checkweigher Two Year Warranty
7000XL Stainless Steel Bench Scale Two Year Warranty
7000XLM Digital Weight Indicator Two Year Warranty
7400 Checkweigh Indicator Two Year Warranty
7400 Stainless Steel Checkweigher Two Year Warranty
8000IS Intrinsically Safe Bench Scale Two Year Warranty
8000IS Intrinsically Safe Weight Indicator Two Year Warranty
8000XL Indicator [Older Model] (For indicators with serial #'s beginning with XL82 or lower.)
8000XL Stainless Steel Bench Scale Two Year Warranty
8000XLM Weight Indicator Two Year Warranty
APS2200 Stainless Steel Bench Scale Two Year Warranty
APS2200CW Checkweigher Two Year Warranty
APS4300 Checkweigher Two Year Warranty
APS7000XL Stainless Steel Bench Scale Two Year Warranty
APS7400 Checkweigher Two Year Warranty
APS8000XL Bench Scale with Column Two Year Warranty
Barcode Label Printer Refer to Technical Service Manual
Curbside Baggage Scales - Doran Scales Refer to Technical Service Manual One Year Warranty
Digi-Discovery Refer to Technical Service Manual
DMS Series Scale Bases Two Year Warranty
Doran Baggage Scale - Low-Profile Base Design One Year Warranty
Doran Baggage Scale - Standard Base Design One Year Warranty
DS100 Digital Weight Indicator One Year Warranty
DSS Series Stainless Steel Scale Bases Two Year Warranty
DXL Series Stainless Steel Scale Bases Two Year Warranty
Excelerator Software Refer to Technical Service Manual
Formula Control Scale - FC6300 Refer to Technical Service Manual Two Year Warranty
MVP Portable Floor Scale One Year Warranty
MVP Series - Mild Steel General Purpose Scale One Year Warranty
Paper Tape Printer Refer to Technical Service Manual Two Year Warranty
PC-400 Portion Control Scale One Year Warranty
PC-500 Portion Control Scale Refer to Technical Service Manual One Year Warranty
PFS Portable Floor Scale Refer to Technical Service Manual
Production Sentry Refer to Technical Service Manual
QC Weigh Software Refer to Technical Service Manual
USB Drivers for Doran Scales Refer to Technical Service Manual
USB Drivers for the Medical Scales Only Refer to Technical Service Manual
Waste Traxx - Plant Waste Management Software Refer to Technical Service Manual

Discontinued Products

Product Name Operator's Manual Technical Manual Legal for Trade Certifications Warranty Certificate
2200B Digital Weight Indicator Refer to Technical Service Manual
2200G Digital Weight Indicator Refer to Technical Service Manual
4300 Checkweigh Indicator [Older Model] (For indicators with serial #'s beginning with 433 or lower.)
7000M Digital Weight Indicator
7000XL Indicator [Older Model] (For indicators with serial #'s beginning with XL72 or lower.)
8000XL Stainless Steel Bench Scale [Older Model] (For scales with serial #'s beginning with XL82 or lower.)
8600M Digital Weight Indicator Refer to Technical Service Manual
9000XLM Digital Weight Indicator Refer to Technical Service Manual
APS7000 Stainless Steel Digital Scale
APS7000XL Stainless Steel Digital Scale [Older Model] (For scales with serial #'s beginning with XL72 or lower.)
APS8000XL Stainless Steel Bench Scale [Older Model] (For scales with serial #'s beginning with XL82 or lower.)
ATL4300 Series Checkweigh Scale [Older Model] (For scales with serial #'s beginning with 434 or higher.)
DSP Series Stainless Steel Scale Base Refer to Technical Service Manual
Model 300 Shipping Scale
Model 4100 Checkweigh Scale Refer to Technical Service Manual
Model 4100XL Checkweigh Scale
Model 4200 Digibar Checkweigh Scale Refer to Technical Service Manual
Model 4300 Checkweigh Scale [Older Model] (For scales with serial #'s beginning with 433 or lower)
Model 7000 Bench Scale
Model 7000XL Bench Scale [Older Model] (For scales with serial #'s beginning with XL72 or lower.)
Model APS4300 Checkweigh Scale [Older Model] (For scales with serial #'s beginning with 433 or lower.)
Model ATL4300 Checkweigh Scale [Older Model] (For scales with serial #'s beginning with 433 or lower.)
PC-200 Portion Control Scale Refer to Technical Service Manual